OmniAgent
A planned platform for creating AI agents and connecting them to supported business workflows.
One place to shape helpful agents around the work your team already does.
In short: A planned platform for creating AI agents and connecting them to supported business workflows. An announced product direction; capabilities are confirmed before launch.
SOCIA OmniAgent is an upcoming product direction for configuring AI agents, connecting approved tools, and coordinating repeatable workflows. Product capabilities and integrations will be confirmed as the product becomes available.
- Availability
- In development
- Pricing
- Availability and plans to be announced
- Category
- Intelligence
Modules included
Everything you need, out of the box
AI Agents (Text + Voice)
Build natural-language agents for sales, support and ops.
Multi-channel
Web, WhatsApp, voice, email and SMS from one brain.
Knowledge Base
Train agents on your docs, products and policies.
Workflow Automation
Agents trigger and complete real business workflows.
CRM Integration
Plug directly into SOCIA CRM and external systems.
Analytics
Conversation insights, deflection and success metrics.
Outcomes, not just features
Why teams choose OmniAgent.
Always-on intake
Text and voice agents answer enquiries outside working hours and hand over with context.
Lower cost per interaction
Deflect routine work; humans handle what matters.
Compounding intelligence
Every conversation teaches your agents to do better.
Frequently asked questions
Explore the SOCIA ecosystem
Want OmniAgent set up around the way your team already works? See how SOCIA delivers it.
SOCIA WhatsApp Automation
A product direction for coordinating eligible WhatsApp Business messaging and follow-up workflows.
View detailsSOCIA Meta
An upcoming workspace concept for connecting supported WhatsApp, Instagram, and Facebook business workflows.
View detailsSOCIA HRM
Manage your entire people operation — from hire to retire — in one modern HR platform.
View detailsSOCIA CRM
Close more deals, support customers and automate growth — in a single CRM.
View detailsReady to run your business on OmniAgent?
Get a personalized walkthrough and pricing for your team.