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Supported business messaging workflowsDetails published

SOCIA WhatsApp Automation

A product direction for coordinating eligible WhatsApp Business messaging and follow-up workflows.

Keep customer conversations connected to the work that follows.

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Fig. 01 — SOCIA WhatsApp AutomationSOCIA
001 / Overview

In short: A product direction for coordinating eligible WhatsApp Business messaging and follow-up workflows. Described here; release timing and the exact module set are confirmed with you.

SOCIA WhatsApp Automation is intended for authorized business messaging workflows that follow WhatsApp Business policies. Provider requirements, customer consent, message templates, availability, and supported integrations must be confirmed for each deployment.

Availability
Details published
Pricing
Availability and plans to be announced
Category
Intelligence
002 / Modules

Modules included

Business MessagingTemplatesFollow-upsDelivery Status
003 / Capabilities

Everything you need, out of the box

Business messaging

Workflows are limited to eligible, authorized business messaging.

Approved templates

Template use depends on provider rules and approval requirements.

Customer follow-ups

Coordinate permitted follow-up messages with customer workflows.

Delivery visibility

Message status and error handling depend on the connected provider.

004 / Outcomes

Outcomes, not just features

Why teams choose SOCIA WhatsApp Automation.

Contextual follow-up

Keep messaging connected to the customer journey.

Policy-aware workflows

Design around consent, platform policy, and provider requirements.

Clearer handoffs

Help teams connect conversations to next steps.

Built for
Customer supportSalesBusiness operations
005 / FAQ

Frequently asked questions

006 / Ecosystem

Explore the SOCIA ecosystem

Want SOCIA WhatsApp Automation set up around the way your team already works? See how SOCIA delivers it.

OmniAgent

A planned platform for creating AI agents and connecting them to supported business workflows.

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SOCIA Meta

An upcoming workspace concept for connecting supported WhatsApp, Instagram, and Facebook business workflows.

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SOCIA HRM

Manage your entire people operation — from hire to retire — in one modern HR platform.

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SOCIA CRM

Close more deals, support customers and automate growth — in a single CRM.

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Ready to run your business on SOCIA WhatsApp Automation?

Get a personalized walkthrough and pricing for your team.

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